When a fashionphile is shopping for clothing, he or she is looking for quality. He or she is looking for brands that have good reputations, and he or she is looking for companies that have a solid return policy and low prices. Those are all important qualities, but not all companies have all of them.
Authenticity is the priority
In the world of pre-owned luxury goods, authenticity is the priority. The second-hand shopping site Fashionphile, for example, places great emphasis on authenticating all of its items.
Fashionphile sells pre-owned designer handbags and accessories. Each item comes with the original packaging, tags, and dust bags. It also offers a generous return policy. Customers are eligible for a refund within 30 days of purchase. However, there are some limitations on the amount of money they can return.
For instance, Fashionphile will only refund items if they are returned in the same condition they were shipped. The retailer also rejects items that are considered to be fake. They do this by looking for specific brand names.
In addition to providing authenticated designer goods, Fashionphile offers free insured domestic shipping in the Continental United States. International buyers will need to pay for their shipping. Additionally, Fashionphile will charge a $75 authentication fee for most items. This fee covers their inspection of the bag’s hardware, straps, corners, stamping, and materials.
Return policy
Fashionphile is a luxury retailer that sells authentic second hand items. They specialize in high-end brand name items. Some of their items include designer handbags, fine jewelry, and trendy fashion. Their return policy is quite generous. The company allows you to return items within 30 days. If you do not like the item, you can return it for a full refund.
While the site has a nice selection of luxury items, the quality of the pieces can be questionable. You’ll want to read the description carefully to make sure you aren’t getting something that isn’t the highest quality. Also, be sure to read the tag. Many of the products come with dust bags and original tags.
Fashionphile’s return policy is a bit more generous than most. It includes a free UPS Standard Ground shipping label for domestic returns. However, international buyers will have to pay shipping costs. Additionally, Fashionphile does not offer free UPS shipping labels to Alaska or Puerto Rico.
Fees for “authentication”
In order to help customers identify the authenticity of luxury items, Fashionphile has developed an authentication process. This includes software that can detect counterfeits with 100% accuracy. The software analyzes key factors including serial numbers, date codes, stitching, materials, hardware, and stamping.
For most items, Fashionphile charges a $75 authentication fee. For Hermes, Birkin, Kelly, and other brands, it costs $125.
Fashionphile has a “Fashionphile University” program that trains employees in the authentication process. Employees must complete 5.200 hours of training to qualify.
In addition to the authentication process, the company also provides a “Fashionphile Store” that allows consumers to view the authentication process before purchasing an item. The store is located in the West Chelsea neighborhood of New York City. Customers can also request an appointment to visit the store.
Fashionphile has an expansive inventory of designer goods. It aims to provide luxury resale to New Yorkers. However, the company has less name recognition than other reselling sites.